Terms & Conditions
OFW BRANDS LLC (DBA: SNEEZE GUARDEZ) TERMS & CONDITIONS
TERMS AND CONDITIONS
- PAYMENT TERMS: A deposit of 75% is required at the time the customer places their order, with the balance due at the time of delivery. Out of state orders and on-line orders require entire product payment at the time the order is placed by the customer.
- CANCELLATION AND CHANGES: Cancellations received 10 days prior to the scheduled ship date will be subject to a cancellation fee of up to 25%. Cancellations received less than 10 days prior to the scheduled ship date will be subject to a cancellation fee of up to 50%. All non-stock and special-order items are NON-CANCELLABLE and NON-RETURNABLE ONCE THEY HAVE BEEN ORDERED.
- RETURN POLICY. If you re not satisfied with any of our products, you may return them within 10 days of receipt for an exchange or store credit. Packages must be returned freight paid in original packaging and in new condition. Restock charges will apply based on specific circumstances, including custom orders. All returns must be approved prior to receiving an exchange or store credit.
- DELAYS: If installation is postponed as a result of an event or events outside of the control of OFW Brands LLC, OFW Brands LLC will store the product for thirty (30) days at no charge after the customer pays the balance due; payment is due on the original date installation/delivery was scheduled.
- Any loss, destruction, theft of, or damage to any of the product described within the contract after it reaches the premises of the purchaser shall be the responsibility of the purchaser.
- Purchaser agrees to supply without cost to OFW Brands LLC necessary light, heat, elevator service and a safe place for employees of OFW Brands LLC to work. The job site shall be clean, clear and free of debris prior to installation. Adequate facilities for off-loading, staging, moving and handling of merchandise shall be provided.
- DELIVERY & INSTALLATION: All deliveries are made at ground level or to a functioning dock. Delivery and Installation services will be provided during normal working hours. The purchaser will pay additional labor cost resulting from overtime work performed at time and a half at the purchaser’s request. All telephone wiring, data cabling and hard-wired electrical connections are the responsibility of the purchaser. Stair carry of products may require additional charges. Delivery staff is not allowed to perform any work that is not part of the Estimate.
- WARRANTY: The manufactures limited warranty covers material or manufacturer defects.
- STORAGE: All merchandise will ship upon completion of production. If customer is unable to accept shipment, OFW Brands LLC may transfer the merchandise to storage. All cost for storage and additional freight incurred will be the responsibility of the customer as well as the risk of loss or damage during storage.
- USED PRODUCT: All used product is on a first come, first served basis. No returns, exchanges or warranty claims apply.
SneezeGuardEZ.com and any information found on the site are offered for informational purposes only. OFW Brands LLC is not liable or responsible for the availability, usefulness, or accuracy of the content made available or transmitted to this site. The information has not been verified by an outside source or authenticated either wholly or partially by Sneeze GuardEZ (OFW Brands LLC). OFW Brands LLC is not responsible or liable for any misfortune, hardships, or injury resulting from the use of this site.
OFW Brands LLC is not liable for:
a) Products damaged by the shipping company
b) Packages delivered but not received by the customer
Please contact your shipping company for lost and damaged claims.
Sneeze GuardEZ 2021. All rights reserved. The materials on this website, including all text, images, graphics, design concepts and information, are protected by applicable copyright laws. Reproducing, copying, duplicating, publishing, distributing, or use of any information on SneezeGuardEZ.com, in whole or part, is restricted (except as provided by the Terms & Conditions of this site or with written permission from OFW Brands LLC)
Warranty is void if the product shows evidence of damage by misuse, humidity or any liquid, smoke or fire, improper cleaning methods, or alteration.
All used products are sold as is.
2.5% Convenience Fee
We charge a 2.5% convenience fee at the time of purchase if you choose to use a credit card to pay for the transaction. We do not charge a 2.5% convenience fee on debit transactions.
OFW Brands LLC Guarantee
We stand behind every item we carry and are happy when you are happy. If you are not satisfied with your purchase, just let us know and we will make it right!
OFW Brands LLC guarantee’s the lowest price. If you find a lower price on an identical product within 30 days, we will refund the difference.
HOW TO REPORT DAMAGED GOODS
Please inspect all packages for damage before accepting the shipment. Do not accept delivery of the product if you know the product is damaged. If you receive any goods that have concealed damaged in shipping please contact us at email@example.com. Please have your order number and contact information when calling. Please note, you must save the carton for UPS inspection.
OFW Brands LLC has created this website to provide online shoppers with a convenient forum to view and purchase office furniture.
- through the Website or while participating in the services that are offered at the Website (the “Services”); or
- casual visitors to the Site who do not purchase on the website (“Site Visitors”); and
- users who are and have purchased through the Website (collectively, “Registered Users”).
Consent by Site Visitors
Consent by Registered Users
The Information We Collect
Information that you may provide or that we may collect from you while visiting the Site or while participating in the Services falls into three broad categories:
- Personal Data;
- Non-Personal Data; and
- Anonymous Information.
The term “Personal Data” means any information that identifies you as an individual. The Personal Data collected may include the following:
- Your name;
- Your address;
- Your email address;
- Your phone number;
- Your payment information;
- Your browsing history when logged into the website; and
- Your order history.
Technical and device-related information is collected that is not defined as Personal Data, but instead identifies or may reasonably be used to identify, a particular user device (collectively, “Non-Personal Data”). Non-Personal Data is typically collected automatically by technical means and, subject to Section (Treatment of Combined Information), for purposes of the Site consists of the following:
- Device identifiers, such as cookies;
- Device information, such as hardware and software settings;
- IP addresses and log information, such as your device’s name, the type and version of your web browser, and referrer addresses that can function to identify a user device; and
- Tracking information that we, or a third party, collects.
We may also collect, process, and use information that does not identify you or your devices, including Personal Data that has been made anonymous by:
- removing identifying fields and aggregating the information with other information so that individuals cannot be re-identified, or
- anonymizing the information with techniques that remove or modify the identifying data so as to prevent re-identification of the anonymized information (collectively, “Anonymous Information”). Information that meets these criteria might include, for example, demographic information, statistical information (e.g., page views and hit counts), and general tracking information.
How We Collect Personal Data
As a Site Visitor, you are able to come to the Site and review selected information about our Services without providing any Personal Data. In that case, the only information that is collected from your visit will be Non-Personal Data or Anonymous Information.
Registration Information; User Names
In order to participate in our Services as a Registered User, we require that you complete a registration form. Our registration forms will specify the information that you must provide in order to use our Website, which may include such Personal Data as your: (i) name; (ii) email address; (iii) mailing address; (iv) phone number; and (v) payment information. Our registration forms may also request information that you can choose to provide or withhold. The registration process provides Registered Users with an email username and password, which allows them to gain access to password-protected portions of the Website and to otherwise use certain functionality available on our Site. This information is used by OFW’s in providing the Website and related Services, as further detailed below. The benefits of becoming a Registered User are set forth on our Website and in our Terms and Conditions of Use.
Purchasing Products; Order Fulfillment and Payment
E-Mails; Live Chat
You may contact us via email or our “live chat” functionality with questions, comments, or feedback concerning our Site or Services. By communicating with us for these purposes, you may provide us with your email address and other Personal Data. In these instances, we use any information you provide to us for the purposes for which you submit the information.
Newsletters and Special Offers
You may choose to sign up to receive communications from us including, for example, emails with information on deals, news, store openings, and other events. In addition, if you are a Registered User or have previously provided us with your email address, we may choose to send news, bulletins, marketing materials, or other information. We will use Personal Data to determine which communications may interest you, and to send such communications. If we choose to undertake such communications, you will have the ability to opt out of receiving these communication.
When you request Services or information from us, we may use Personal Data (and other information that we have about you) to verify your identity and to process your request. This is designed to further protect you and to reduce the threat of identity theft and fraudulent transactions.
Provision of Personal Data Offline
How We Collect Non-Personal Data; Anonymous Information
We use Non-Personal Data and Anonymous Information to analyze the effectiveness of our Site, to improve our Website and our Services, and for other similar purposes. In addition, from time to time, we may undertake or commission statistical and other summary analyses of the general behavior and characteristics of Website users and the use of our Website and Services, and we may share Non-Personal Data and/or Anonymous Information with third parties, including Advertisers (if any). Anonymous Information provided to third parties will not allow anyone to identify you. We may collect Anonymous Information through features of the software that support our Website and our Services, through cookies and through other means described below.
IP Addresses; Logs
We may automatically receive and record information in our server logs from your browser, including your IP address (the Internet address of your computer), your computer’s name, the type and version of your web browser, referrer addresses, and other generally-accepted log information. We may also record page views (hit counts) and other general statistical and tracking information, which will be aggregated with that of other users in order to understand how our Website is being used, and for security and monitoring purposes.
A cookie is a small amount of data, which often includes an anonymous unique identifier, that is sent to your browser from a website’s computers and stored on your computer’s hard drive. Cookies can be used to provide you with a tailored user experience and to make it easier for you to use a website upon future visits. We may include cookies on our Website and use them to recognize you when you return to our Website. You may set your browser so that it does not accept cookies. Cookies must be enabled on your web browser, however, if you wish to access certain personalized features of our Services.
We may send email messages, which use a “click-through URL” linked to content on our Website. When you click one of these URLs, you pass through our web server before arriving at the destination web page. We track this click-through data to help determine interest in particular topics and to measure the effectiveness of our customer communications. If you prefer not to be tracked simply do not click text or graphic links in the email, or notify us.
How We Use the Collected Information
We use the information that we collect or process, including Anonymous Information, Non-Personal Data, and Personal Data, as permitted under applicable law, including where the use is based on: (i) performance of our agreement to provide you with the Services; (ii) compliance with our legal obligations; and/or (iv) our legitimate interests, as well as a third party’s legitimate interests. More specifically, we use the information we collect for some or all of the following:
|Our Use of the Information||Sample Bases for Our Use|
|To provide you with the Services you request, including for billing purposes and order fulfillment, and to contact you with information about your order and other communications.||Performance and management of our agreement with you|
|To allow you to post User-Generated Content|
Performance and management of our agreement with you
|To allow you to submit photographs for marketing or other purposes and to process your requests using such photographs|
Performance and management of our agreement with you
|To respond to your inquiries||Performance and management of our agreement with you|
|To customize your visit to and use of the Website||Our legitimate interests|
|To allow you to participate in surveys and questionnaires||Our legitimate interests|
|To determine which communications (including marketing content) might interest you|
Our legitimate interests
|To inform you of products and services that we think would be appealing to you, whether the products or services are provided by us or by others and whether the products are services are available via our Site or via some other channel (including channels operated by third parties); this includes information in the form of recommendations and endorsements that we might provide (See|
Our legitimate interests
|To verify your identity and to process your request for Services or information form us|
Our legitimate interests
Performance and management of our agreement with you
Our legitimate interests
|To track access to and use of our Site, and conduct data and other analyses, including anonymization and aggregation of Personal Data||Our legitimate interests|
|To perform internal administration, auditing, operation, and troubleshooting for our Site, including to evaluate and improve our Website and our communications, and to develop and test new services and content||Our legitimate interests|
|To comply with applicable law||Compliance with our legal obligations|
Treatment of Combined Information
Internal Uses of Information
We may use the Personal Data, Non-Personal Data, and Anonymous Information to perform internal administration, auditing, operation, and troubleshooting for our Site, including to evaluate and improve our Website and our communications, and to develop and test new services and content.
OFW BRANDS LLC Site Vendors
We may employ other companies, including Payment Processing Companies, to perform functions on our behalf, such as hosting or maintaining the Site and/or Services, providing services related to the Site and Services, administering our Goof Proof Protection Plan, collecting information, responding to and sending electronic mail, or other functions necessary to our business. We may need to share your Personal Data with these companies (collectively, “Site Vendors”). We will provide Site Vendors with only that information necessary or desirable to perform their functions, and we will not allow them to use your Personal Data for any other purpose.
OFW Brands LLC will reveal your Personal Data to the extent we reasonably believe that we are required to do so by applicable law. If we receive legal process calling for the disclosure of your Personal Data, we will attempt to notify you via the email address you supplied during registration within a reasonable amount of time before we respond to the request, unless such notification is not permitted.
Transfer of Site
We may choose to share the information we collect with our franchises.
Accuracy and Minimization of Data
We take reasonable steps (i) to maintain the accuracy of the Personal Data we process, and (ii) to limit the Personal Data that we process to that which is reasonably necessary for the purposes for which we obtained the information. We may retain your Personal Data for as long as reasonably necessary to provide services to you, unless you request that we delete the information.
Changing or Removing Information; Opting Out
Discretionary Account Information
To allow appropriate control over Personal Data, you can view, change, or update discretionary information that you have previously submitted either by contacting us as provided in Section 21 (Contact Us). below or by accessing your account if you are a Registered User.
If we choose to send to you bulletins, updates, or other marketing-related materials, we will provide you with the ability to decline – or “opt out” – of receiving such communications. Instructions for opting-out will be provided if and when we determine to send you such a communication. For example, if you no longer wish to receive email messages from us, you can opt out of this Service by either (i) following the “unsubscribe” instructions located near the bottom of each email message, or (ii) contacting us.
Please understand that you will not be allowed to “opt out” of formal notices concerning the
operation of the Site, and legal, and other related notices concerning your relationship to the Site.
If you object to our processing of your Personal Data, and our response to your objection is not sufficient in your view, then please contact us at:
By Mail: OFW Brands LLC
Attention: Legal Department
416 Bluemound Road
Waukesha, WI 53188
By Telephone: 262-691-8838 and ask for the Legal Department
Third Party Personal Data
To the extent that you provide OFW Brands LLC with Personal Data of third parties, you represent and warrant that you have permission from such third parties to provide us with their Personal Data so that we may provide our Website and our Services.
Notice of Security Incident
If we detect unauthorized access to or use of Personal Data (an “Intrusion”), we will: (i) notify affected users of the Intrusion if the information at issue is sensitive, in our discretion; (ii) deliver this notice by the means we deem most efficient under the circumstances; (iii) use contact information for each affected user that is current in our files; and (iv) use commercially reasonable efforts to accomplish these steps in a timely manner. To the extent applicable law requires steps in addition to those specified above, we will comply with applicable law.
Participation of Children and Teens; Advisory
Under U.S. Federal Law (as reflected in the Children’s Online Privacy Protection Act), WE DO NOT ALLOW INDIVIDUALS WHO WE KNOW ARE UNDER 13 TO PARTICIPATE IN OUR SITE OR SERVICES. YOU MUST BE AT LEAST 13 YEARS OLD TO USE OUR SITE AND SERVICES. IF YOU ARE BETWEEN 13 AND THE APPLICABLE AGE OF MAJORITY, PLEASE REVIEW THIS AGREEMENT WITH YOUR PARENT OR GUARDIAN. Please understand that we cannot necessarily tell if a user is providing us with her or his true age.
Notice of Privacy Rights to California Residents
California law requires certain businesses to respond to requests from California users who ask about business practices related to disclosing Personal Data to third parties for direct marketing purposes. The California “Shine the Light” law further requires us to allow California residents to opt out of certain disclosures of Personal Data to third parties for their direct marketing purposes.
We want your feedback. If you have a suggestions on how we can improve our Services or complaints you would like us to address, please contact us. If you are a California resident, you may report complaints to the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs. Other states may provide similar avenues for lodging complaints. Please check with your state’s consumer protection authority.
Notification of Changes
Relationship to Terms and Conditions of Use
If you wish further information concerning privacy policies in general, you should visit the following site: http://www.ftc.gov/privacy/index.html.
Do No Track Notice
Our Website does not change its behavior when receiving “Do Not Track” signals from browser software.
OFW BRANDS LLC